Welcome to Zomsters. Here is the not so fine print about how we work.

Customer Service

Zomsters is committed to providing exceptional customer service and quality products. If you are not satisfied with your purchase please contact us at: support@zomsters.com. We do try and make sure we have all products listed on our website in stock, but there are times when products are not available since we hand-make and assemble many of our products. In the event that the item you want to purchase is not in stock, we'll notify you within 2-3 days to arrange delivery date, alternatives, place on back-order, or provide a refund.

 

Privacy

Zomsters respects your privacy and will not share customer information with any third parties. We will only use your information to accurately process and deliver your orders to you. If you have joined our mailing list, or have become a fan of Zomsters on Facebook, then we will use that information to provide you with Zomsters updates and specials, and to personalize your shopping experience with us. You can unsubscribe to the mail list at any time.

 

Payment

Payments are managed via Squarespace secure ecommerce services and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored by Zomsters and all card information is handled over SSL encryption.

Local Taxes

We charge sales tax for all orders from the State of Washington at 9.8%.

 

Copyright and Trademarks

All the images and content of this site are the copyright of Zomsters, LLC. Zomsters is a Trademark of Zomsters, LLC. If you would like to license and of the Zomsters characters or artwork for commercial purposes, please contact us. We would love to work with you.

 

Additional Information

Zomsters may amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

 

Return policy

You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid.